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where did my videos go that I just downloaded

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I was uploading Video's from my computer to my Dropbox. I saw all the file trasfering and now I only see 1 video. When I was uploading my videos it came up that I need to add my storge so, I upgraded and still dont see them. When I try to upload more pic or videos it wont let me.

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Re: where did my videos go that I just downloaded


Hey there Alicia, sorry to hear about this.

Could you please let me know if you're referring to our website's uploader, the desktop application or our mobile app? Have you restarted your device(s) recently (after having upgraded to be exact)? 

Are you getting any errors by any chance? Could you post a screenshot in that case? 

Last but not least, do you see any activity in your Events page

Let me know what you find!


[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]


Community Moderator @ Dropbox

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where did my videos go that I just downloaded
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