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Re: Как платить рублями?

Как платить рублями? How can I pay in rubles?

Termitter
Explorer | Level 4
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При попытке оплатить расширение сервиса до Plus предлагается оплатить долларами. Но какрта у меня рублевая. Написано: "Для изменения валюты платежа вы должны отменить текущую подписку на Dropbox и подписаться заново, указав новый адрес для выставления счетов в новой стране"

"Отменить текующую подписку" значит удалить аккаунт? (с риском потерять синхронизуруемые на 3 машинах файлы). И потом создать его заново?

 

Спасибо.

12 Replies 12

Termitter
Explorer | Level 4
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My account now is free. I do not pay for subscriptions. So i'am downgraded already)). But when in page "choose apropriate tariff" i press button "to buy now" i see USD prices. And after filling card data i got: "Card is invalid" or smth. Because my card is rouble card. While text in webpage is in russian (see below):2020-01-24_00-28-16.png

2020-01-24_00-28-54.png

Fiona
Dropbox Staff
Go to solution

Thank you for keeping me posted. 

This error is not related to the currency. It must be a browser issue. Please try the incognito mode of your browser and try inserting the card information again. 

You can find instructions for this here:
-- Chrome: https://support.google.com/chrome/answer/95464
-- Firefox: https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info
-- Safari: http://support.apple.com/kb/PH19216

Next step is to Clear your browser's cache. Please find the steps here

Let me know if that solved the problem or not.

Thank you so much for your patience! 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


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Termitter
Explorer | Level 4
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 Thank you, very match. After try other browser i saw, that just had not enough money in account. After adding, i see my new 2 Tb. Thanks for patience!

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