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未进行通知直接扣款,请求取消订阅并退款

未进行通知直接扣款,请求取消订阅并退款

Geikan
New member | Level 2
Go to solution
我在上个月尝试开通免费账户试用,但在绑定paypal账户时并未提及续费信息,本人也并未收到有关有关任何扣费的邮件或其他类通知,因此请求退款并取消订阅
1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @Geikan, thanks for bringing this to our attention.

 

As this is related to billing matters, I'd recommend contacting the support team directly from your paid account by clicking this link.

 

They will be able to help you further!

---

 

@Geikan,您好,感谢您让我们注意到这一点。

 

由于这与计费问题有关,我建议您通过点击此链接直接从您的付费帐户联系支持团队。

 

他们将能够为您提供进一步的帮助!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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View solution in original post

1 Reply 1

Jay
Dropbox Staff
Go to solution

Hi @Geikan, thanks for bringing this to our attention.

 

As this is related to billing matters, I'd recommend contacting the support team directly from your paid account by clicking this link.

 

They will be able to help you further!

---

 

@Geikan,您好,感谢您让我们注意到这一点。

 

由于这与计费问题有关,我建议您通过点击此链接直接从您的付费帐户联系支持团队。

 

他们将能够为您提供进一步的帮助!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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