Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hello, I had canceled my free trial days before the due date, and my account ended up getting disabled.
Hi @JamesWilson, thanks for bringing this to our attention.
Could you clarify how you cancelled your trial?
Was it via the Dropbox site directly, or the mobile app? Were you using a different email address to the one you're logged into now?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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