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Black Friday/Cyber Monday promo issues

Black Friday/Cyber Monday promo issues

Sarah DC
Explorer | Level 3

I saw a banner promoting Black Friday and then Cyber Monday deals. Once I tried to check out the deals didnʻt reflect and the banners disappeared forever. I looked into the forums and saw that the issue was happening with others. I also reached out via chat and spoke with Vijay who said that Dropbox doesnʻt offer Black Friday or Cyber Monday sales- even though I linked the chat with people discussing the same problem and a support staff responding. 

 

Help anyone?

15 Replies 15

RebeccaCarter
Explorer | Level 3
Hi Megan,
 
Yes please do email me at [email removed as per Community Guidelines]
Kind Regards
 
Rebecca

Megan
Dropbox Staff
Hi @RebeccaCarter, happy Friday! 

You can check your emails and reply back to me as soon as possible!

Cheers!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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RebeccaCarter
Explorer | Level 3
I previously replied and still no support.  I have checked my emails [email removed as per Community Guidelines] and there is no email, what should I be looking out for? 

Megan
Dropbox Staff
I contacted you at your Community linked email address.

Is it the same one as the one you posted above? If not, feel free to check the one that's linked here. 

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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RebeccaCarter
Explorer | Level 3

I have received no emails.  I have also checked my other email addresses and there are no emails.

RebeccaCarter
Explorer | Level 3

Hi Megan,

 

Sorry, just found your email...... please let me know what I need to do as I'm losing the will to live!!!

 

Rebecca

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    RebeccaCarter Explorer | Level 3
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    Megan Dropbox Staff
What do Dropbox user levels mean?