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Re: Black Friday deal

Black Friday deal

Buzzly2012
Explorer | Level 4

I saw a Black Friday banner across the top of my Dropbox account, for a 25% discount to upgrade to Plus. I accidentally closed the banner but now I can't see how to get the discount. Any help, anyone?

35 Replies 35

Vitalik
Explorer | Level 3

Please contact me as well.

Yuria
New member | Level 2

Hello, 

I had a message pop up saying 3 months premium free but accidentally closed it, and now I can't have it again. 

RodF
Explorer | Level 3

Please contact me also, I would like to upgrade if I can get a Cyber Monday deal.

RodF
Explorer | Level 3

Hannah, please reach out to me as well. Thank you.

BenjiM
Explorer | Level 3

Hannah, can you contact me as well please. thank you

Jay
Dropbox Staff

Hi everyone, please could you let us know what location you were at when you saw the specific offer on the site?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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mstcl
Explorer | Level 3

@Hannah @Jay

 

I took a screenshot of the offer from Nov 26th. See below.

 

Like others said, I would love it if we could honor this pricing for me.

 

Thank you!

 

(If anyone's wondering why I have a screenshot: I had difficulty making the purchase, so I took it in case. I emailed support, but they haven't responded yet six days later.)

 

Screen Shot 2022-11-26 at 6.29.46 PM.png

Nancy
Dropbox Staff

Hi @mstcl, thanks for the screenshot and sorry for jumping in. 

 

Just like @Jay asked, can you please clarify which country were you located in at the time you received this offer?

 

That’ll help us check this further.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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mstcl
Explorer | Level 3

Hi @Nancy, I'm located in USA

mstcl
Explorer | Level 3
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