Plans and Subscriptions
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I saw a Black Friday banner across the top of my Dropbox account, for a 25% discount to upgrade to Plus. I accidentally closed the banner but now I can't see how to get the discount. Any help, anyone?
Hey @mstcl, thanks for flagging this with us.
I'll forward this information to the team and I'll let you know more about this once I have more info.
Let me know if you have anything else to add in the meantime.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi @mstcl, would you mind if I send you a ticket, in order for us to have a closer look into this?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Germany!
Please do, thank you!
Dropbox directly provided me a promotion that doesn't work.
This is the second time this has happened in the past month.
What happened:
Why this is frustrating:
Has anyone else encountered this issue?
Promo email:
Hi @BenjiM & @mstcl, I just sent both of you an email, in order for us to have a closer look into this.
Cheers!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!