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Re: Bought out business partners

Bought out business partners. How to create an account, using the same email?

Ashton W
New member | Level 2
Go to solution

Hi!

 

When our business was created, our partners created a Dropbox account and that is where we share all files (invoices, bills, admin docs, etc.). My husband and I have now bought our business partners out and I need to create our own dropbox (with the same email) account to store all of our new info. We are both still currently linked to the old dropbox and we need our own. I hope that explanation makes sense. Thank you in advance for your help!

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Hi @Ashton W 

 

It isnt possible to create an account with the same email - the one already in use has it and you cannot have two accounts with one email. 

 

Why dont you just log on to the accounts already created? That way all the files etc. are already there. 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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4 Replies 4

Mark
Super User II
Go to solution

Hi @Ashton W 

 

It isnt possible to create an account with the same email - the one already in use has it and you cannot have two accounts with one email. 

 

Why dont you just log on to the accounts already created? That way all the files etc. are already there. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Ashton W
New member | Level 2
Go to solution

 Thank you for the clarification Mark. We don't want the old business partners and their office staff to continue to have access to all of our business information going forward. Do you have any advice or recommendations for us moving forward?

Mark
Super User II
Go to solution

If you now own the business does that include emails etc.? If so log on and change the password (and maybe set up 2FA?). 

 

Or, get them to provide the log ons etc. to the account and then log in yourselves and change them 🙂 
You can also unlink any devices they have at www.dropbox.com/account/security


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Ashton W
New member | Level 2
Go to solution

That's a great idea. Thank you so much for your help! I appreciate it.

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