Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hi, just wondering if it is possible to change the renewal/anniversary date - so its 7 days earlier?
Welcome to the Community, @MW07!
Can you clarify what’s your current plan, as shown here?
If you’re on a personal subscription (Plus/Professional/Family/Essentials), and not on a Business team, I’m afraid it’s not possible to renew earlier than your set renewal date.
Hope this helps a bit.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Welcome to the Community, @MW07!
Can you clarify what’s your current plan, as shown here?
If you’re on a personal subscription (Plus/Professional/Family/Essentials), and not on a Business team, I’m afraid it’s not possible to renew earlier than your set renewal date.
Hope this helps a bit.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hey Mark! What you read is true indeed and you could do this as a workaround.
You can check this Help Center article for more details on what would happen exactly in that scenario.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thanks Nancy!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!