Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
So far I paid my Dropbox subscription with Apple Store account on my mobile.
I resiliated my subscription on Apple Store on my mobile because I want to pay this subscription with another method of payment.
I do not want to go through Apple Store anymore to pay this subscription.
Despite this termination on Apple Store I still can not see "Payment Method Tab" and even less "Update Tab" for select a new payment method and enter the requested information.
Does this mean that once we went by Apple Store to pay the Dropbox subscription it is no longer possible to pay otherwise?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hey @Hannah , thanks for your reply.
I'll wait until the end of the billing cycle (in a few days) to test your recommendations.
I'll give you feedback once tested.
Regards
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!