Re: Where are my free GB?

ElCoquero · ‎11-21-2021

Hi, I recently purchased my HP Laptop that was supposed to have a redeemable 100GB storage offer. However, after logging in with my account, the storage space didn't update to the 100GB neither did I get any other message regarding the matter.

Megan · ‎04-05-2022

No worries, @Dhiren1!

I just sent you an email, and I'd be happy to take it from there.

Cheers!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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Annam324 · ‎04-08-2022

I was offered 100GB free on my new HP laptop (pop up from Dropbox) yet when I signed up I only have 2gb. How do I claim the other 98?

Pikamander2 · ‎04-08-2022

Here's the official Dropbox help page for the HP offer: https://help.dropbox.com/accounts-billing/space-storage/hp-promotion

Let me know if that works.

coderedv · ‎12-08-2022

I can't redeem either, just bought a new HP. Please help out

Megan · ‎12-08-2022

Hi @coderedv, how are you today?

I just sent you an email, in order for us to have a closer look into this. Reply back to me, and we'll take it from there.

Thanks!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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Re: Where are my free GB?

Can't redeem HP 100GB offer