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Re: Pricing!!!

Can't select the $9.99 pricing

Egakelly
Explorer | Level 3

I Tried To Upgrade To A $9.99 A Month Pricing, But When I Went To Make A Payment, It Keeps Jumping To $11.99 A Month!!! Any Reason Why This Is Happening!?!? Thanking You In Advance For Whatever Help You Can Give Me!!!!

Eric G. A. Kelly II

1 Accepted Solution

Accepted Solutions

Nancy
Dropbox Staff

Hey @Egakelly! Thanks for posting this on our forum. 

 

Can you send me a screenshot of where you see the monthly pricing for $9.99? 

 

Is there any chance you’re checking the yearly pricing instead? $9.99 is the pricing for each month of the year for Dropbox Plus (so, that would be $119.88 per year in total). 

 

Let me know, if this helps.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Nancy
Dropbox Staff

Hey @Egakelly! Thanks for posting this on our forum. 

 

Can you send me a screenshot of where you see the monthly pricing for $9.99? 

 

Is there any chance you’re checking the yearly pricing instead? $9.99 is the pricing for each month of the year for Dropbox Plus (so, that would be $119.88 per year in total). 

 

Let me know, if this helps.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Egakelly
Explorer | Level 3
Good Morning Nancy:smiling_face_with_smiling_eyes::beaming_face_with_smiling_eyes:,

Yes, That's Exactly What Happened! However, I Assumed It Would Be The Same, Whether I've Chosed Monthly Or Yearly Membership:thumbs_up::ok_hand:!!!! Again, Thank You So Very Much Nancy For All Of Your Help, And Have A "Blessed" & "Safe" Holiday:hand_with_fingers_splayed::waving_hand:!!!!

Eric G. A. Kelly II

Nancy
Dropbox Staff

Entirely my pleasure, Eric! If you need something else, don't hesitate to give me a nudge. 

 

Wishing you happy holidays, as well!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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