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Can’t send an invite, for the Family plan

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Can’t send an invite, for the Family plan

Mspacek
New member | Level 2
‎08-13-2022 10:26 PM

I just signed up for the family plan and sent an email to my son, daughter and partner. My son and partners went through but my daughters did not. Now I can not send an invite again. When I go to invite family member button it brings up where I can type in their email but the submit invite buttoned will not allow me to click on it.

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Re: Can’t send an invite, for the Family plan

Jackson
Dropbox Staff
‎08-15-2022 01:10 AM

Hello @Mspacek, thank you for posting on the Community.

 

Could you please try to log in to Dropbox, on another browser, and try to invite her again?

 

Also, review this article, which has some common cases about why a user can not be invited.

 

Let me know what you find!

Jackson
Community Moderator @ Dropbox
dropbox.com/support


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