Cancel Subscription

[RLC7BOD01]

In 2018 I was added to this Dropbox account when I became a member of the Board of Directors of Redeemer Lutheran Church (RLC).  I am no longer on this Board, so I want to cancel my own individual subscription to that account.  However, I do not want to cancel RLC's account as it is being used by the current Board.  I then want to create a new Dropbox account for another Board that I serve on that is called Salisbury Women's Golf Association.  How do I do this?  Thanks!

[Hannah]

Hey @RLC7BOD01, welcome to the Dropbox Community.

Would you mind giving me some more info on the subscription?

You mentioned that you were added to a Dropbox account; was that a Dropbox Business account? Did you receive an invitation to become a member of a team?

Or was it an individual (Plus, Professional) subscription?

How have you been paying for this subscription?

Once I have this info, I will be able to assist you further.

Thanks!

[RLC7BOD01]

I am pretty sure that Redeemer Lutheran's Dropbox account is the basic program at no cost.  This is based on the fact that we can find no proof of any subscription fee payment to Dropbox.

Thanks.

Jenny

[removed per the Community's Guidelines]

[Walter]

Hey @RLC7BOD01, sorry to jump in here, but can you please clarify some additional points for me?

1. What plan are you on at the moment and how was your account connected with the other account in the past? Was it through a shared folder perhaps or were you sharing an individual Dropbox account with the others?

2. You mentioned cancelling your subscription, do you have any recent charges from Dropbox about a Dropbox subscription perhaps? 

If you were part of a free team in the past, note that those are not supported any more. 

[tehzeeb]

me i have a golf putters Association but unable to understand that can i make new Dropbox account for board or not its confused.