Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hi,
Wondering how to cancel a subscription for the company I work for. I followed the instructions in the help center, but under our "plan" tab there is no option to cancel the subscription. There is also not anywhere that offers a way to contact support to fix this issue.
Hey @holops, just to make sure I understand correctly, you upgraded your account through Google Play and you don't see an option to cancel the subscription after following these steps, is that right?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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You need to go to the app store if thats how you paid and cancel it via there
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cancell my account how?? why so hard??
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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