Cannot register a new account (too many attempts)

[murzilka17]

I can't register a new account. Server shows "too many attempts" error.
I can log in with an existing account, but i need to create a new one with work email.
How can I solve the problem?

[Walter]

Hey @murzilka17, thanks for using Dropbox and posting on our Community!

Can you please send me a screenshot of the exact error you're getting upon creating a new account?

Thanks so much!

[murzilka17 · Accepted solution]

The problem was solved after changing the browser from Yandex browser to ms edge. Thank you!

[smendel]

I was getting the same "too many attempts" "check later" and "we will send an email to you for a new password" when attempting to login from my computer, but both my mobile devices have no problem logging in - all both  the current User and same Password.  After spending a few hours trying multiple different approaches, I noted that the user on my chrome browser had changed from XXXX@gmail or XXX@yahoo to   just XXX,

I then closed the browser, reopened it (same Chrome browser) and logged into my Yahoo account, The user -top right - then  became my usual yahoo user.  I then  opened my Dropbox account which uses that very  Yahoo account name, and now the password that my phones etc use also works on my browser.  This of course had little to do with messages I receiving from Dropbox, but it appears to be that (given my limited browser knowledge)  it is  situation where the browser needs to show that the browser user needs to the  same user that Dropbox uses.  (so I guess, but I never saw this info in the documentation, in the help window, or in various discussions) 

[smendel]

(Sorry for the multiple typos - I was fairly 'fried' by the time this worked out)