Cannot upgrade yearly through the GooglePlay Store

[KStenzel]

Cannot upgrade to yearly payment on Google Store or Dropbox HELP????

[Hannah]

Hey @KStenzel, thanks for joining our Community!

At the moment, you can only upgrade with monthly billing through the Google Play store.

If you're on a monthly Plus subscription through Google Play, and you want to switch to yearly, you'll need to cancel your subscription first, allow your account to get downgraded and then re-upgrade directly through our website.

You won't lose any files, while downgraded, you'll just stop syncing until you re-upgrade.

If you're on a free account at the moment, you can just use our website to upgrade immediately.

Let me know if you have any questions.

[hselling]

I want also switch from a monthly payment via Google Play to a yearly payment via Dropbox.com.
An other argument is the impossibility to buy more Dropbox space via Google Play.

I've cancelled the subscription in Google Play. Now I have to wait about three weeks until the subscription is downgraded, before I can switch to the yearly subscription via Dropbox.com.
Why does'nt Google Play have the possibility of a yearly payment?
Why doesn't Google Play have the possibility of buying more Dropbox space?
Why do you have to wait such a long time after cancellation before you can switch to a yearly subscription via Dropbox.com? I'd prefer to switch at this moment in stead of waiting for 3 weeks.

In other words: Why is a Dropbox subscription via Google play so limited and rigid?

[Rich]

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@hselling wrote:

Why do you have to wait such a long time after cancellation before you can switch to a yearly subscription via Dropbox.com? I'd prefer to switch at this moment in stead of waiting for 3 weeks.

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When you cancel a subscription, whether it's through an app store or on Dropbox.com, all you're doing is cancelling the auto-renewal of your current plan. You retain all account benefits until your next billing period, at which point your account is actually downgraded.

You may have cancelled, but you're still on an upgraded plan until your next billing period.

[hselling]

I understand, but why not the possibility to downgrade immediately, so you are able to finish the switch from Google Play Store to Dropbox.com immediately instead of having to wait for 3 weeks???
It's not a dissolution of the contract, but a change of a continuing contract.  

By the way it's very strange that Dropbox via Google Play Store is a limited version of Dropbox via Dropbox.com. Google Play Store didn't tell me that I should not be able to switch to a yearly subscription (that was my intention after trying out Dropbox for a month) and that I should not be able to buy extra GB's. (at this moment not yet urgent, but maybe in the future).