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Change Billings information

Change Billings information

mboldaker
Explorer | Level 4
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I cannot find anywhere to change my billing information.  I go to the avatar, click on Settings, but there is nothing for payment or billing that I can find in order to change credit cards.

11 Replies 11

Joseph P-9
Explorer | Level 3
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Hello,

 

I have a similar problem.

 

I have a "Billing" tab but there is nothing to be seen there. I have been paying for Dropbox for sometime but never used this tab before. 

 

Any help would be appreciated.

Megan
Dropbox Staff
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Hi @Joseph P-9, happy Thursday! 

 

If you're not seeing a billing tab, then it's possible that you're no longer on a paid plan. Could you check what plan you're on according to this page?

 

Is it possible that you have two Dropbox accounts?

 

Let me know more!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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