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Change billing from monthly to yearly

Change billing from monthly to yearly

mattbailey
Explorer | Level 4
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Hi,

 

I'd like to change my billing cycle from monthly to yearly. I don't want to pay $13 a month, I'd like to pay whatever the yearly fee is please.

I'm on Dropbox Plus. I really need a yearly billing cycle, not monthly. How do I do this? 

 

Thanks,

12 Replies 12

Hannah
Dropbox Staff
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Thanks for the screenshots, @Francis Redman.

 

Do you see the same when you try from other browsers, like Walter suggested, or an incognito window?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Francis Redman
Explorer | Level 3
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Yes, that was a new browser; had never logged on to google chrome mobile before.

Walter
Dropbox Staff
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Since the issue persists, I'd recommend getting in touch with our support team directly for further assistance @Francis Redman 

 

Once you do so and get a ticket ID from our system, you can share it with us here so that we can look it up as well. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    Francis Redman Explorer | Level 3
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    Hannah Dropbox Staff
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