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Charged without an active account - how can I get a refund?

Charged without an active account - how can I get a refund?

James20241
New member | Level 2

I was charged to a yearly subscription to Dropbox even though I havnt had an active account with them for four years
Any help with going about getting refund

2 Replies 2

maher1982
Super User

Hi, I suggest you contact Dropbox Support directly and explain the situation to them. Visit the Support page while you're not signed in to a Dropbox account, including these forums, and you'll see an option for billing issues: https://www.dropbox.com/support/billing-issues

Amylynn1
Explorer | Level 3
No refunds on Dropbox app
Need more support?
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    Amylynn1 Explorer | Level 3
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    maher1982 Super User
What do Dropbox user levels mean?