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Clarification about Dropbox payment for EUR 119.88 for GR3H1C2BPN1K

Clarification about Dropbox payment for EUR 119.88 for GR3H1C2BPN1K

Harald K.2
New member | Level 2

Clarification about Dropbox payment of EUR 119.88 for GR3H1C2BPN1K

[removed per the Community's Guidelines]

3 Replies 3

Re: Clarification about Dropbox payment for EUR 119.88 for GR3H1C2BPN1K

Rich
Super User II

@Harald K.2 wrote:

Clarification about Dropbox payment of EUR 119.88 for GR3H1C2BPN1K


If you have a question about a charge, you need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

Clarification about Dropbox payment of EUR 119.88 for GR3H1C2BPN1K

Harald K.2
New member | Level 2

Thank you for your today's reply. It is enigmatic for me:

My question is only to let me know what is the reason for the Dropbox payment of EUR 119.88 for GR3H1C2BPN1K (the reference number in the Mastercard billing, received form my UBS account)

 

Thank you clarification

Dr. Harald Kreuzer

Sandhübel 18

CH 5505 Brunegg

[removed per the Community's Guidelines]

Re: Clarification about Dropbox payment of EUR 119.88 for GR3H1C2BPN1K

Walter
Dropbox Staff

Hey @Harald K.2, thanks for posting on our Community!

 

This charge seems to be associated with an annual Dropbox Plus subscription. 

 

Have you tried our self-served look-up tool to verify the email address that's linked to this payment?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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