Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Mid day, I went to access my company Dropbox account and it was gone from my app on both my computer and my mobile device. I can only see my personal one now. When I go online, I can see the most recent company folders I accessed today, and it gives me an option to "share" to my personal account, but I don't want to do that. How do retrieve access to the company account?
we called support and it somehow got deleted, but it is back now.
Thanks for posting on our forum today, @dtisllc!
I’m very glad to hear you were able to get this sorted.
If there’s something else you need, you can let me know.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
What do you think about the Community? Fill out our survey here!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!