Credit card charges for Help??

[NES2]

I have a business plan and recently reached out for support about some functionally that disappeared after the recent update. I got no useful support from the help team but I did get a charge on my credit card for Dropbox Help?

What?

Do they now charge for asking?

[Rich · Accepted solution]

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@NES2 wrote:
Do they now charge for asking?

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No. If you're on a Dropbox for Business plan, support is included. If you're not sure what the charge was for, use the credit card charge lookup tool.