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Credit card charges for Help??

Credit card charges for Help??

NES2
Explorer | Level 3
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I have a business plan and recently reached out for support about some functionally that disappeared after the recent update. I got no useful support from the help team but I did get a charge on my credit card for Dropbox Help?

What?

Do they now charge for asking?
1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

@NES2 wrote:
Do they now charge for asking?

No. If you're on a Dropbox for Business plan, support is included. If you're not sure what the charge was for, use the credit card charge lookup tool.

View solution in original post

1 Reply 1

Rich
Super User II
Go to solution

@NES2 wrote:
Do they now charge for asking?

No. If you're on a Dropbox for Business plan, support is included. If you're not sure what the charge was for, use the credit card charge lookup tool.

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    Rich Super User II
What do Dropbox user levels mean?