Dell Promotion

dongjac · ‎11-13-2021

I just bought a dell laptop (October 2021) and it says I qualify for Dropbox promotion 100 GB. How I activate the promotion to my existing Dropbox account. I downloaded the dropbox application to my new laptop (it shows I only have 2GB). I can be reached at [email removed as per Community Guidelines] (same email on the Dropbox sign in). Thanks.

Dong

Megan · ‎11-14-2021

Happy Monday @dongjac! I hope you're doing well.

I just sent you an email, so we can investigate further.

Feel free to reply to me as soon as possible.

Cheers!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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JOCI · ‎07-28-2022

Hi I recently bought a new laptop and wanted to install the Dell promotion for free space. I however deleted this as I was having problems installing Dropbox. Who will be able to assist me to reinstate this promotion?

Mark · ‎07-28-2022

You will need to reformat your device back to factory settings I'm afraid. The bonus space is only available via the preinstalled software. It wont work if you reinstall via the website etc.

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