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Downgrading from Pro. How to save and download my account's content?

Downgrading from Pro. How to save and download my account's content?

inkane
Helpful | Level 5
Go to solution

Hi, community, I hope you can help. I have been a Pro subscriber for some years, but am now living on a pension and frankly need to reorganize the way I work. So I have decided to go for Basic, to keep the positives of Dropbox sharing, but not the costs of storage. So how do I go through my folders, tick off all boxes and save them simply to an external harddisk og stick(s)? I only seem to find instructions that tell me to download every file and save it separately, and then delete one by one. There must be a simpler way! I have about a week left before I am shut down, but have lost a week blundering my way around this! Hopefully, inkane

 

12 Replies 12

Jay
Dropbox Staff
Go to solution

Thanks for the update. Only one post can be the official solution, and would generally be the post that helped you the most. However, you can still give kudos to any post that you feel also assisted you in the resolution.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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inkane
Helpful | Level 5
Go to solution

HI, great community, especially thanks to Mark, Rich and Jay. I gave the "solution" marking to Mark's very first reply, which is basically the procedure I have used. Doing it in batches helped immensely. But Rich and Jay also gave important solutions. I discovered that I over the last several years had managed three accounts with team folders and sharing etc, in a great chaos. Now after three more days, my harddisk holds only one of each file, and two accounts are clear, and the 2 Terrabytes on my remaining account are down to zero!

 

Will hopefully not be back for a while, but am for now a very pleased Dropboxer. Aurevoir, all.

 

inkane

Jay
Dropbox Staff
Go to solution

Glad to have helped out, enjoy your weekend!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    inkane Helpful | Level 5
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