Plans and Subscriptions
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Hi, community, I hope you can help. I have been a Pro subscriber for some years, but am now living on a pension and frankly need to reorganize the way I work. So I have decided to go for Basic, to keep the positives of Dropbox sharing, but not the costs of storage. So how do I go through my folders, tick off all boxes and save them simply to an external harddisk og stick(s)? I only seem to find instructions that tell me to download every file and save it separately, and then delete one by one. There must be a simpler way! I have about a week left before I am shut down, but have lost a week blundering my way around this! Hopefully, inkane
Thanks for the update. Only one post can be the official solution, and would generally be the post that helped you the most. However, you can still give kudos to any post that you feel also assisted you in the resolution.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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HI, great community, especially thanks to Mark, Rich and Jay. I gave the "solution" marking to Mark's very first reply, which is basically the procedure I have used. Doing it in batches helped immensely. But Rich and Jay also gave important solutions. I discovered that I over the last several years had managed three accounts with team folders and sharing etc, in a great chaos. Now after three more days, my harddisk holds only one of each file, and two accounts are clear, and the 2 Terrabytes on my remaining account are down to zero!
Will hopefully not be back for a while, but am for now a very pleased Dropboxer. Aurevoir, all.
inkane
Glad to have helped out, enjoy your weekend!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!