Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
My Dropbox Basic used to have 9GB storage and have been working fine for a few years, until recently that it keeps showing that over 8GB being used but actually all files have been deleted permanently.... please kindly advice.
So you have nothing at all showing at www.dropbox.com/home ?
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
my home page shows nothing at all
Hey @normanlee, sorry to jump in here, but could it be that you've backed up some content to Dropbox?
Can you navigate to this page (or click on the Backup option through the waffle button on the upper left-hand corner on your homepage) and let us know if you see any content there?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!