Dropbox Free Trial Cancellation

[Andrew_Phoa]

Hi, I am unsure if the cancellation was done as I did not receive an email regarding it. Furthermore, I have already deleted my account so I am unable to verify. Would I still be charged?

[Hannah]

Hey @Andrew_Phoa, thanks for reaching out to the Dropbox Community.

Let's try to see what we can find out about this.

How did you start this trial? Was it directly through the Dropbox website or from the Dropbox app on your phone (through iTunes/Google Play)?

If it's from your phone, can you follow these steps, to make sure it's cancelled?

Let me know how it goes.

[Andrew_Phoa]

Hi Hannah, 

Thanks for the reply.  The free trial was used via website on a PC. The cancellation email was also not found in my spam.

[Nancy]

Hey @Andrew_Phoa, sorry for jumping in. 

If you deleted your Dropbox account, I don’t believe you’d be charged after that point. 

However, you can always reach back to us here, in case you receive any type of Dropbox charges in the near future, and we'll have a look for you.