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Dropbox Plus - monthly subscription paid but downgraded to Dropbox Basic

Dropbox Plus - monthly subscription paid but downgraded to Dropbox Basic

Johan6
New member | Level 2

Purchase date: 2024-05-05 10:39:36 Etc/GMT

Purchase Device : iPhone

Comments : Monthly subscription was paid on 5 May 2024 as needed. However my account was recently wrongly downgraded to Dropbox Basic. Please correct this error so that I can continue to use Dropbox.

1 Reply 1

Rich
Super User II

@Johan6 wrote:
Purchase Device : iPhone

Have you tried to restore purchases within the Dropbox app on your iPhone?

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    Rich Super User II
What do Dropbox user levels mean?