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Dropbox Plus subscription on Google Play

Dropbox Plus subscription on Google Play

melentevspb
New member | Level 2

I paid for a Dropbox Plus subscription on Google Play, but the account remained standard with 2 GB. And again it is suggested to buy a subscription. Disgusting

2 Replies 2

Re: Dropbox Plus subscription on Google Play

Mark
Super User II

Check you dont have 2 accounts by accident and then if you still have issues you need to speak to GooglePlay store - as its THEM who deal with the billing etc. 


 


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Re: Dropbox Plus subscription on Google Play

Rich
Super User II

On an iPhone there's usually a Restore Purchases option in most paid apps that can often fix such issues. Dropbox has such an option in their iOS app. Does Android have something similar? If so, I'd suggest trying it.

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    Rich Super User II
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    Mark Super User II
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