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Dropbox is taking payment via PayPal, why is it backing up data?

Dropbox is taking payment via PayPal, why is it backing up data?

RadiomanUK
New member | Level 2

Dropbox took £95.88 without any indication or invoice  by Paypal. They are backing up data which is unneccessary

1 Reply 1

Jay
Dropbox Staff

Hi @RadiomanUK, thanks for bringing this to our attention.

 

As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.

 

Hope this helps!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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