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Re: End of Trial date

End of Trial date

kebkeb
New member | Level 2
Go to solution

Dropbox Professional Trial (18/8/2022 to 18/9/2022)

So I have decided to go with the Family plan (immediately) but the person who needs to buy it is having an issue with their credit card at the moment.

My question is when does my Trial end exactly based off the above information.  Will I get Sunday for a full 24 hours?

Thanks for any help 

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

You will almost certainly be charged on Sunday. If you do not want to pay for the plan, especially if via Apple, you need to tell it to downgrade today (as the iOS store rules say to give 48 hours notice). You will keep the space until the end of the trial but if you dont do that you WILL be charged and as per the terms cannot claim a refund. 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


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View solution in original post

2 Replies 2

Mark
Super User II
Go to solution

You will almost certainly be charged on Sunday. If you do not want to pay for the plan, especially if via Apple, you need to tell it to downgrade today (as the iOS store rules say to give 48 hours notice). You will keep the space until the end of the trial but if you dont do that you WILL be charged and as per the terms cannot claim a refund. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

angelesh77
New member | Level 2
Go to solution

GRACIAS, FUE UN PLACER.

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