Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hello community
On September 28th, 23 I paid USD 119.88 to renew my Dropbox Plan Plus, but surprisingly, I can't find an entry in Events. Do I have a false expectation?
Thank you for your answer, Kuede.
Hi Walter,
I chatted with Natalie, and she was very helpful and empathetic but given the situation, there is very likely nothing that can be done. At least she escalated my case to the restoration team. On our side, I believe we can close the case. Thank you again.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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