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Events page isn't showing my subscription's renewal

Events page isn't showing my subscription's renewal

Kuede
Helpful | Level 6

Hello community

On September 28th, 23 I paid USD 119.88 to renew my Dropbox Plan Plus, but surprisingly, I can't find an entry in Events. Do I have a false expectation?

Thank you for your answer, Kuede.

10 Replies 10

Kuede
Helpful | Level 6

Hi Walter,

I  chatted with Natalie, and she was very helpful and empathetic but given the situation, there is very likely nothing that can be done. At least she escalated my case to the restoration team. On our side, I believe we can close the case. Thank you again.

 

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  • User avatar
    Kuede Helpful | Level 6
  • User avatar
    Walter Dropbox Staff
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    Dreamboxkuede Explorer | Level 4
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