Re: Family Plan and existing accounts

LeoNot

Am considering upgrading our non-profit from a Pro to a Family plan.

IF I invite someone with an existing Basic account (I'm assuming a new account isn't required), what happens to the files they already have stored in their basic account. Do they get merged into a single account, or does their account remain separate, just with the added features?

The issue is that we're sharing folders with >2GB of data, so the basic folks keep getting out of space notices. All I'm really trying to do is get them to count against our 2TB quota.

Thanks!

Rich

@LeoNot wrote:

IF I invite someone with an existing Basic account ... what happens to the files they already have stored in their basic account.

Their account remains exactly as it is now, but they gain access to the Family Room share and any other features that are included.

https://help.dropbox.com/plans/dropbox-family-faqs

View solution in original post

Rich

@LeoNot wrote:

IF I invite someone with an existing Basic account ... what happens to the files they already have stored in their basic account.

Their account remains exactly as it is now, but they gain access to the Family Room share and any other features that are included.

https://help.dropbox.com/plans/dropbox-family-faqs

LeoNot

Excellent. Thank you for the pointer.