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Family plan is too expensive for what it offers

Family plan is too expensive for what it offers

Username_1
Explorer | Level 3

While I would like to have the ability for my wife and I to share a combined account with our own  individual logins - it's not worth the extra $80/year, almost doubling the cost for only a limited increase in features. If it came with double the storage I might consider it, but even then I'm not sure I need that much more storage at the moment. 

Please reconsider the pricing on the family plan as I will never upgrade at  anywhere near that price. It makes more  sense to just have 2 Plus accounts since it comes with the extra storage. With the amount of competition out there for similar cloud storage, it's getting more difficult to justify the cost of dropbox, so I was really expecting a minimal  increase in price, if any at all versus the Plus plan I am currently paying for. 

32 Replies 32

isdoo
Explorer | Level 4

Not sure why people think this is expensive. 

Currently I have a 2TB plan and my wife has a 2TB plan - after all why would you share a login? This just creates issues.

If I opt for a family plan, I save money.

Sure, we lose 2TB between us, but as I am nowhere close to that it isn't a problem. Should it be, then we can always split again.

This way I can also invite my children to have their account if they want.

Struggling to see the downside. 

Would be great if they offered 4TB on the plan, but if you are not using 2TB now, why would you even want 4TB?

yar1vn
Helpful | Level 5
Who said we’re not using that space? And why do you think that a solution that works for you fits everybody else?

taricco
Helpful | Level 6

@isdoo, I think you are seeing it from the standpoint that you and your family don't use that much Dropbox space. Going from one user up to 6 users trying to share the same storage space as one user would normally have just won't work for most situations. What Dropbox is doing is charging you $7/mo for the privilege of allowing multiple people to access the same Dropbox. It's really pure additional profit for Dropbox because they aren't adding any additional monthly expenses by allowing additional users.

tyardeni
New member | Level 2

Is the cost based on storage or users? Seems that the family plan should offer the same total storage as the standard plan. 

 

Otherwise it is more money for less.

Rich
Super User II

@tyardeni wrote:

Seems that the family plan should offer the same total storage as the standard plan.


It offers the same space and features as the Plus plan, but adds the ability to invite up to 5 additional people to share the account (6 total) and gives them all access to a shared Family Room folder.

taricco
Helpful | Level 6

To clarify what the Dropbox Family Plan means as of October 13, 2023.

  • When purchasing by the year, the Dropbox Family Plan costs $16.99/mo = $203.88/yr.
  • Up to 6 separate users have access to a total of 2 TBs of storage. It's not 2 TBs per person, it's 2 TBs total.
  • The Dropbox Family Plan charges a $7/mo "premium" to allow 5 additional users to access 2 TBs of storage, which is the same amount of storage offered for a single user on the Dropbox Plus* plan.

*The Dropbox "Plus" plan offers 2 TBs of storage for $9.99/mo = $119.88/yr with access only for a single person.

The subject of this post, "Family plan is too expensive for what it offers," is still relevant as of October 13, 2023.

 

 

 

kristofmulier
Helpful | Level 5

We are a family of five and would love to subscribe on the Dropbox Family plan. The bill would be around 204€/year, which is quite okay. Google Drive is a bit cheaper, but Dropbox has a more intuitive user interface.

 

However, we fear to hit the 2TB limit at some point. The Dropbox Family plan has no way to increase that limit. The closest plan I could find would then be "Dropbox Standard for Teams", clocking off at 720€/year for five team members (actually 871.20€/year in Belgium because of 21% VAT tax). That is just way too expensive.

 

So, what can we do in case we hit the 2TB limit (except for shelling out close to 1000€ per year)?

Thanks for your help.

 

Kind regards,

Kristof Mulier

kristofmulier
Helpful | Level 5

The Dropbox Family plan is just perfect to store and share family pictures and videos. However, 2TB is a bit on the narrow side - especially when storing lots of videos.

 

It should be possible to buy extra storage in this plan.

Megan
Dropbox Staff

Hi @kristofmulier, I hope you're doing well!

 

Your feedback regarding our Family plan has been very valuable and I will endeavor to make sure your voice is heard.

 

I will pass on your comments to the relevant departments. If you need anything else, let me know!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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kristofmulier
Helpful | Level 5

Hi @Megan,

 

Thank you very much for your reply. I'd love to have some feedback once this topic has been discussed internally. I'll wait for your feedback before making my purchase decision.

I hope to buy the Dropbox Family plan. If there's absolutely no way to increase the 2TB upper limit (be it now or perhaps next year), then I have no choice but to look at cloud storage from competitors. It would be a bummer, because I love the Dropbox user interface.

 

Kind regards,

Kristof Mulier

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