Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
For some reason the cancel subscription button doesn’t work. Anyone else having this issue?
Hi there, @Reeceberesford, thanks for posting here!
I wanted to check in with you, and ask if you're still going through that.
If you do, can you go for a different browser, or incognito tab and then try to cancel again?
Keep me posted!
MeganCommunity Moderator @ Dropboxdropbox.com/support
Did this post help you? If so, give it a Like below to let us know. Need help with something else? Ask me a question! Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!