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First of all - why is there not a DEEP-LINK for people like us who have been a victim of credit card fraud on DROPBOX - It is not only us but many other users who experience a gauntlet of red-tape to get in contact with support to get DROPBOX to act on fraud made through DROPBOX
We have and have had a BASIC account with DROPBOX for many years - With the basic account, we are not immediately able to get in contact with DROPBOX support.
Never the less someone could pull 119.88 € from our credit card - claiming to be DROPBOX
We have never given our credit card details to DROPBOX?
So DROPBOX is presumably a hub-station for fraudulent activity
Does this play into the breach of personal data that DROPBOX was involved in 2016?
Hi,
Same thing for me and same amount
119.88 the 30/05/03!
I have no credit card & no account at DropBox.
Regards
Hey @Larues, sorry to hear about this.
In this case, you can try the look up tool to identify the email address that's connected to the charge in question.
If you don't recognize it or have further queries about this, you can reach out to our support team through this form.
Just make sure to use an incognito window without singing into any Dropbox account and fill in all the relevant information.
If you end up getting a ticket ID from our system, you can share it with us here so that we can look it up too.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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