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Free Member for Years but Charged $180

Free Member for Years but Charged $180

msprings
Explorer | Level 3

Hi,

 

I sent a message through the help/support center but never received a response. I have been a dropbox member since the early 2010s. The free account included added storage for every referral who signed up. For reasons unbeknownst to I was charged $180 for the annual subscription. 

 

  • I AM SEEKING TO HAVE MY FREE MEMBERSHIP REINSTATED AND RECEIVE A FULL REFUND OF $180.
  • THE WITHDRAWAL HAS LEFT ME SHORT IN MY BANK ACCOUNT.
  • IF THIS IS NOT REMEDIED THEN I WILL BE LATE ON MY MORTGAGE.
  • PLEASE RESPOND IN THE ASAP.

Thank you.

 

Disgrunteled user,

msprings

10 Replies 10

msprings
Explorer | Level 3

I just replied to your email. I suppose we can continue from there. 

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    msprings Explorer | Level 3
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    Megan Dropbox Staff
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