Plans and Subscriptions
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I did that, no reply!
@lelpep wrote:
I did that, no reply!
How, and when?
Did you receive a ticket number when you contacted them? If so, reply with it here. Also, Dropbox Support does not work weekends so you'll need to wait until business hours for them to respond.
Thanks for the ticket number, @lelpep.
I just replied to you and am waiting for your response, so we can look further into this. ![]()
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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