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HP & Dropbox 100GB Upgrade Promotion

HP & Dropbox 100GB Upgrade Promotion

marionyeoh
Explorer | Level 4
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Hi, I have 2 issues I am hoping to solve.

 

1. My new HP notebook was only granted 25GB of upgraded space. I read that it should be 100GB of space. Seeking help to rectify this, thanks.

 

2. I absent-mindedly used my work email account to activate this free 25GB upgrade. Under my work email account, there are already many work files which are shared with other team members. I should have activated my personal email since I don't need the space for work files anyway. If I were to change the email address from my work email address to my personal email address for that account, will my work files be affected? Please advise, thanks!

23 Replies 23

lacking_in_space
Explorer | Level 3
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Hi Megan,

That would be great, thank you! Can you see an email address for me on the system?

Megan
Dropbox Staff
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Hi @lacking_in_space, I just sent you an email. 

 

I'll see you there. Cheers!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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bradleesargent
New member | Level 2
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I am having the same issue accessing my 100gb promotion

Megan
Dropbox Staff
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Hi @bradleesargent, can I send you an email, in order for us to have a closer look into this? 

 

Thanks a bunch! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Megan Dropbox Staff
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    bradleesargent New member | Level 2
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    lacking_in_space Explorer | Level 3
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