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Have free acct w/ high bonus space. If I upgrade to family, will my files count towards bonus first?

Have free acct w/ high bonus space. If I upgrade to family, will my files count towards bonus first?

stanleyyy
Explorer | Level 3

I have lots of bonus space on a free account, and >2 TB of files. If I upgrade to a Dropbox Family account, will my space usage count towards the family quota first? My files will (obviously) not fit within the 2TB family quota. Thanks

1 Accepted Solution

Accepted Solutions

Re: Have free acct w/ high bonus space. If I upgrade to family, will my files count towards bonus...

Walter
Dropbox Staff

Hey @stanleyyy, thanks for posting on our Community and happy Monday!
 

When you upgrade to the Family plan, your account's quota, including any bonus space, will be shared with the other family members. 

 

I hope this helps and please let me know if you have any other questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: Have free acct w/ high bonus space. If I upgrade to family, will my files count towards bonus...

Walter
Dropbox Staff

Hey @stanleyyy, thanks for posting on our Community and happy Monday!
 

When you upgrade to the Family plan, your account's quota, including any bonus space, will be shared with the other family members. 

 

I hope this helps and please let me know if you have any other questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Re: Have free acct w/ high bonus space. If I upgrade to family, will my files count towards bonus...

stanleyyy
Explorer | Level 3

Thank you!

Re: Have free acct w/ high bonus space. If I upgrade to family, will my files count towards bonus...

Walter
Dropbox Staff

No biggie @stanleyyy - I'm just glad I could clear this up for you.

 

See you around the Community and take care!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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    Walter Dropbox Staff
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    stanleyyy Explorer | Level 3
What do Dropbox user levels mean?
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