cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We've been busy working on some major updates to the Community, so check out what's changing, what’s staying the same and what you can expect from the Dropbox Community right here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Have free acct w/ high bonus space. If I upgrade to family, will my files count towards bonus first?

Have free acct w/ high bonus space. If I upgrade to family, will my files count towards bonus first?

stanleyyy
Explorer | Level 3
Go to solution

I have lots of bonus space on a free account, and >2 TB of files. If I upgrade to a Dropbox Family account, will my space usage count towards the family quota first? My files will (obviously) not fit within the 2TB family quota. Thanks

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

Hey @stanleyyy, thanks for posting on our Community and happy Monday!
 

When you upgrade to the Family plan, your account's quota, including any bonus space, will be shared with the other family members. 

 

I hope this helps and please let me know if you have any other questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

View solution in original post

3 Replies 3

Walter
Dropbox Staff
Go to solution

Hey @stanleyyy, thanks for posting on our Community and happy Monday!
 

When you upgrade to the Family plan, your account's quota, including any bonus space, will be shared with the other family members. 

 

I hope this helps and please let me know if you have any other questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

stanleyyy
Explorer | Level 3
Go to solution

Thank you!

Walter
Dropbox Staff
Go to solution

No biggie @stanleyyy - I'm just glad I could clear this up for you.

 

See you around the Community and take care!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
  • User avatar
    stanleyyy Explorer | Level 3
What do Dropbox user levels mean?