Help redeeming 100 GB offer from HP

Mik4 · ‎09-18-2022

Hi, I recently purchased my HP Laptop that was supposed to have a redeemable 100GB storage offer. However, after logging in with my account, the storage space didn't update to the 100GB neither did I get any other message regarding the matter. I have looked everywhere (chat, help)

I have never used an other offer of HP, I had only a standard account!

Can you help me out?

Mark · ‎09-18-2022

Have you completed www.dropbox.com/gs ?

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Mik4 · ‎09-18-2022

Why do I have to do that? I have been by gs. But the things I want to do I have done already. I only wants to use the offer from 100 GB and I only use it for myself and I don't want to share it with other people.

Walter · ‎09-19-2022

Hey @Mik4, sorry to jump in here, but are you still having issues with this?

If you did complete the getting started steps and still can't see the promotional space added to your account, may we reach out via email to investigate further?

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Help redeeming 100 GB offer from HP

Help redeeming 100 GB offer from HP

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Re: offer 100 GB HP Dropbox

Re: offer 100 GB HP Dropbox

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