cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Share your feedback on the Document Scanning Experience in the Dropbox App right here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: family Plan

How can I ask someone to join a family Plan?

carlos5701
New member | Level 2
Go to solution

I sent an invitation to a family member he got the email clicks accept invite but then it keeps asking him too upgrade his plan 

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

@carlos5701 wrote:

I sent an invitation to a family member he got the email clicks accept invite but then it keeps asking him too upgrade his plan 


Did you invite him as a member of your Family Plan, or did you just invite him to a shared folder? If you invited him to a shared folder, he needs to have enough space in his account to hold the entire folder.

 

 

If you're trying to invite him to join a family account, be sure to follow the steps listed here:

 

View solution in original post

2 Replies 2

Rich
Super User II
Go to solution

@carlos5701 wrote:

I sent an invitation to a family member he got the email clicks accept invite but then it keeps asking him too upgrade his plan 


Did you invite him as a member of your Family Plan, or did you just invite him to a shared folder? If you invited him to a shared folder, he needs to have enough space in his account to hold the entire folder.

 

 

If you're trying to invite him to join a family account, be sure to follow the steps listed here:

 

carlos5701
New member | Level 2
Go to solution

Thank you so much got it !!

Need more support?