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How can I get a refund for licenses that were removed?

How can I get a refund for licenses that were removed?

Rachel18
New member | Level 2

We removed some licenses that we did not need from dropbox. How can i get a refund from the difference between my old subscription versus my new subscription?

2 Replies 2

Jay
Dropbox Staff

Hi @Rachel18, thanks for messaging the Community.

 

As this is related to billing-specific information, you can try contacting the support team directly for them to look into this matter further on their end.

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Rachel18
New member | Level 2

okay thanks Jay,

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