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How can I go back to a personal account after a trial?

How can I go back to a personal account after a trial?

glescher
New member | Level 2

Hi there!  I had a trial account back in 2017 and i just got the notice that i had to update it or it would be deleted.  When I logged on it's been changed to. ME account.  I am unable to a personal account so then I created a personal account with a different email.  Kind of a nightmare.  Can't I just make the ME account (zero team members) to a personal account?

 

3 Replies 3

Rich
Super User II

@glescher wrote:

When I logged on it's been changed to. ME account.


What is a ME account? Never heard of it before.

glescher
New member | Level 2

Teams account

 

Rich
Super User II

@glescher wrote:

Teams account


You likely started a Business trial account. At the end of the trial, if you haven't canceled, it automatically converts to a full Business team account. If you no longer with to have a team account you can downgrade it back to an individual account.

 

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    Rich Super User II
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    glescher New member | Level 2
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