How can I identify which Dropbox account is being charged to my amex card?

[laluna]

Wrote to DROP-BOX SUPPORT AND NEVER HEARD BACK...

I am being billed $11.99/mo for a Dropbox Plus account but I don't know which one it refers to as I have multiple accounts with dropbox.

How can I  identify which account is being charged to my amex card?

When I try to log into my various accounts, it takes me back to the most recent free account and I can't even enter the email&password or get any further.

Help!

[Rich]

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@laluna wrote:

I am being billed $11.99/mo for a Dropbox Plus account but I don't know which one it refers to as I have multiple accounts with dropbox.

How can I  identify which account is being charged to my amex card?

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Refer to the following help article:

• https://help.dropbox.com/accounts-billing/payments-billing/find-credit-card-charge

[ac24]

Hello!

I have a charge on a company card without an alpha numeric code to look up and cannot figure out who the account is for. please help.

[Hannah]

Hey @ac24, is this a charge for a Dropbox plan?

Can we send you an email, so we can look into this?

[ac24]

Yes please!

[Megan]

Hey @ac24, I just sent you an email, I'll see you there!