Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hi, I was auto-charged for an annual dropbox subscription and have been notified by my bank that a refund is pending action by Dropbox. How long will the refund take to process?
Thanks for the updates @gabbalba03
In that case, can I send you an email to have a further look internally at this point?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Yes ofcourse. This is the email i used to make the transaction :[removed per the Community's Guidelines]
Thanks for the cooperation @gabbalba03 - you've got
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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