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How long does a refund take

How long does a refund take

Tasneem
New member | Level 2

Hi 

 

Need help with refund related question. I cancelled my plan yesterday (the same day the auto renewal went off) and it said I would get a refund.

 

Any idea how long this takes / if there is something else I need to do to get a refund?

 

Thanks!

1 Reply 1

Re: How long does a refund take

Mark
Super User II

If it said you'll get one it usually takes about 5 working days or so


 


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