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Re: How to avoide being billed

How to avoid being billed

guri2
Helpful | Level 6
Go to solution

I signed in for a free trial of D Professional, and registred with a credit card. When I enter my account to cansel the free trial,  the Db account on my pc, says that Basic is the current subscription.

Therefore I am unable to cancel a subscription that was not activated.

So what am I to believe - cince Db welkoced me to a subscription that was not activated? Since I can not cacelle it, will I still be billed?

Guri2

 

10 Replies 10

guri2
Helpful | Level 6
Go to solution

I finally found the solution!

I signed in to Dropbox via my mobile/hotmail-account, and managed to cancel the trial there.

What confused me was that I applied for the testperiod through my pc/gmail-account - and all later comunication was through that adress. Sorry to have bothered you!

guri2

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